Cherry Crate (“we,” “our,” “us”) respects your privacy. This policy explains what information we collect when you visit our website or submit an inquiry, how we use it, and the choices you have. By using our site or services you agree to the practices described here.
1. Introduction
Cherry Crate is an interior design studio based in Riyadh, Kingdom of Saudi Arabia. We operate the website you are currently viewing and any related communication channels listed in this policy. We are committed to protecting the personal information you share with us and to handling it transparently and lawfully.
2. Information We Collect
We only collect information you choose to share with us, plus a limited amount of technical data needed to operate the site.
- Inquiry information: name, phone number, email address, address in Riyadh, service of interest, space type, budget range, project details, and how you heard about us.
- Communication content: messages, voice notes, photos, plans, references or files you share with us by email, form, or messaging app.
- Technical data: approximate device type, browser, language, and pages visited — collected via cookies and basic analytics described below.
3. How We Use Your Information
We use your information to:
- Respond to your inquiry and prepare a proposal tailored to your space.
- Plan, design, supervise and deliver the services you engage us for.
- Send important project updates by email or messaging app.
- Improve the site, our services and the quality of our communication.
- Comply with legal, tax, and regulatory obligations in the Kingdom of Saudi Arabia.
We do not use your personal information for marketing automation, profiling, or to make automated decisions that affect you.
5. Data Storage & Security
We store your information on reputable cloud platforms and limit access to team members who need it for your project. We apply reasonable technical and organisational measures — access controls, encrypted connections, and regular reviews — to protect against unauthorised access, loss, or disclosure. No system can be guaranteed entirely secure, but we work to keep yours safe.
We retain inquiry and project information for as long as needed to serve you and to comply with legal record-keeping requirements, after which it is deleted or anonymised.
6. Your Rights
In line with the Saudi Personal Data Protection Law (PDPL), you have the right to:
- Be informed about how your data is collected and used.
- Access the personal data we hold about you.
- Request correction of inaccurate data, or deletion when no longer needed.
- Withdraw your consent at any time, where processing is based on consent.
- Lodge a complaint with the competent regulator if you believe your rights have been violated.
To exercise any of these rights, please contact us at the email below.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us so we can delete it.
9. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page with an updated date at the top. Material changes will be highlighted on the home page or communicated by email where appropriate.
10. Contact Us
For any questions about this policy or your personal data, please reach us at: